Steps

Remote usability testing

How does it work

Assemble the usability test yourself

Have specific parts of your website, app or prototype tested by real users.

Choose from your own or our testers

Recruit respondents based on different characteristics through our pool or add your own testers.

Discover new growth opportunities

Use the usability test results to create a better user experience and drive more sales.

1 - Website, apps or prototypes

First, you choose whether you want to test a website, app or prototype. Our testers can test websites or apps that have been launched already, but also alpha and beta versions / prototypes. 

Depending on the design stage you are in, some types of usability tests are better suited. You can read more about it in this article: When should I test the usability of my website, app or prototype?

We support the following prototyping tools: 

3 - Create your usability test

Use one of our usability test templates or create your own test by using our editor. You can add:

  • Tasks
    • Five Second Test
    • Tasks to be perfomed on a website, app or prototype
  • Ratings
    • Scale of 1 -5 or 1 - 10
    • Likert Scale
  • Questionnaires
    • Create your own
    • Net Promoter Score (NPS)
    • System Usability Scale (SUS)

4 - Identify areas for improvements

Watch the usability test videos and see your website, app or prototype through the eyes of real users. By doing so, you are guaranteed to identify areas for improvement. 

Our UX-researchers are available to help you analyse the usability test videos. We can assist you with:

  • Setting up the usability test
     
  • Recruiting respondents that fit your target persona
     
  • Identifying areas of improvements
     
  • Deliver usability test reports

It's time to change the game

Usability testing is here to stay, maar de tijd dat je een usability lab moet afhuren en eindeloos bezig bent werven van testers is voorbij.