Look beyond Google Analytics and Hotjar

Get to know your users through user designed research.

Lightning-fast feedback

Receive results and feedback within just 48 hours of ordering your test.

Respondent recruitment

Filter through our pool of 5,000 testers based on demographics.

Test on any device

We support testing on desktop, mobile and tablet with our app.

Desktop, mobile and tablet

You decide on which type of device you want your website, app or prototype to be tested. When ordering the usability tests you can indicate whether the test should be taken on a desktop, mobile or tablet.

We facilitate testing on Android, IOS, Windows and MacOS. We do not charge an extra fee for performing tests on a specific operating system or device, making it super accessible and hassle free!

  Available on Windows   Available on MacOS
  Available on Android   Available on IOS

 

Lightning-fast feedback

After placing the order, the jobs in our hands. We conduct the test with our eligible respondents, so that you can receive your feedback within hours.

We strive to deliver all test orders within 2 to 5 working days. In addition, the broader the recruitment criteria, the faster the videos come in.

Respondent recruitment

Use our pool of more than 10,000 respondents to provide user testing recruitment.

Work with filter options to specify which criteria our respondents must meet.

Prefer to work with your own respondents? No problem. After ordering the tests in the dashboard, you can invite your own chosen respondents to participate.

Prototypes, websites and apps

Regardless of the design phase youa re in, we are ready to help. Our applications are compatible with Windows, Mac, Android and IOS - but also works wit a broad range of prototyping tools. 

Is your product still in the prototyping phase? We work with these prototyping tools: 

Test on any device

You decide on which type of device you want your website, app or prototype to be tested. When ordering the usability tests you can indicate whether the test should be taken on a desktop, mobile or tablet.

We facilitate testing on Android, IOS, Windows and MacOS. We do not charge an extra fee for performing tests on a specific operating system or device, making it super accessible and hassle free!

Work with our templates

To make testing as easy as possible, we have a number of predefined templates that you can use to set up your own test.

Would you rather make a test yourself? No problem!

You have complete freedom to put together a test, as long as it can be done within 20 minutes.

UX Advice

Curious about how you can improve the usability of your website, app or prototype using the videos? We can help you with the analysis post-test.

We can compile an advisory report for you, summarizing the most interesting results and action points for you to take on board quickly.

Curious what such a report looks like?

Emotion and Sentiment Analysis

The facial expression of the respondent is analyzed using Artificial Intelligence (AI). As well as that, we help you gain insight into how positive or negative a respondent is with the help of sentiment analysis.

Based on the emotion and sentiment analysis, you can analyse in a targeted manner and get started with the results even faster.

Usability Expert Panel

As well as our regular respondents, you can also have your website, app or prototype tested by usability experts with extensive experience in the field.

Just like our respondents, they take the same test, but with their knowledge and expertise at your disposal.

Want to add your company to this list? Talk to us for more information.

Agency Account

User Sense works closely with marketing and design agencies in the Netherlands to provide feedback from users. The benefits of an agency account are:

  • Manage all customers in one account
  • Become a member of the Usability Partner Network
  • Possibility to become a reseller
  • Interested in the possibilities? Then contact us.

Share the results

Do you want to share the results with other stakeholders? Then you can invite them via the dashboard to create an account with User Sense.

That way, they have access to the results with their own login details, and can view the test plan, videos and results for themselves.

And the best part? It doesn’t cost extra!

The why behind the what

Find out how users are experiencing your website or app.